Want to increase sales, provide excellent customer support, or simplify business communication? Look at this list of the best Shopify WhatsApp marketing apps and choose the right one to scale your Shopify store today!
With more than 50 million businesses now using WhatsApp to communicate with customers, the chat app has become an integral part of growth strategies today.
The shift to WhatsApp for marketing, sales, and support functions has been obvious, as evidenced by higher open rates, click-through rates, engagement rates, and enhanced communication experiences.
But to make the most of WhatsApp, you need automation – like the other marketing channels. This is where the WhatsApp Business API comes in.
In this article, we share some of the best WhatsApp marketing apps for Shopify stores.
List of the best Shopify WhatsApp marketing apps
While we will be updating this list frequently, here are some WhatsApp marketing apps that have a proven record of delivering value:
1. Interakt
Interakt is a WhatsApp business API-based platform designed to enhance customer engagement within your Shopify store. It automates responses with timely, personalized messages to boost conversions and sales. Interakt seamlessly synchronizes data between Shopify and WhatsApp, making it an ideal solution for businesses leveraging WhatsApp marketing strategies.
Shopify rating: 4.0
Key features
- Seamless WhatsApp integration for smooth customer response management.
- Advanced automation features for setting up responses and workflows.
- Unified communication channels in one interface for easy management.
- CRM system for tracking and managing customer data.
- Create and send personalized marketing campaigns directly via WhatsApp.
- Detailed analytics and reporting for insights into communication strategy effectiveness and areas for improvement.
- Easy integration with other business tools for harmonious workflow.
Pros and Cons
Pros
✅ Easy Integration with Shopify and other eCommerce platforms.
✅ Rich media messaging for effective customer engagement.
Cons
❌ The price increases very fast when the message shot increases.
❌ Much template customization may not be possible.
Pricing
Interakt offers flexible pricing to suit all business levels. It has a free plan with basic features designed for small businesses and premium plans for large businesses.
- Starter: $15/month
- Growth: $35/month
- Advanced: $45/month
2. Zoko
Zoko is a leading WhatsApp marketing app designed for the Shopify ecosystem. It allows businesses to manage experiences, marketing campaigns, and sales through a unified WhatsApp interface. With advanced features like automated replies, audience segmentation, and engagement tools, Zoko enhances your Shopify store’s marketing efforts.
Shopify rating: 4.6
Key features
- Full Shopify integration for up-to-date order management and easy customer handling.
- Multi-agent support for effective management of customer inquiries.
- Customizable WhatsApp templates for marketing and transactional messages.
- Advanced filtering to segment and target customers for personalized messaging.
- Real-time metrics and analytics to measure and monitor campaign performance.
Pros and Cons
Pros
✅ Supports multi-agent teams: One platform to use as your company grows.
✅ Advanced targeting and segmentation for better campaign performance.
Cons
❌ Gets pricier in pricing plans needed for advanced features.
❌ The software setting may be a bit tiresome for some users.
Pricing
Zoko offers flexible pricing plans that would benefit the business maximum. These plans are tailor-made depending on the number of users and messages to be sent, making the service flexible enough to meet the needs of a growing business.
- Starter: $34.99/month
- Plus: $59.99/month
- Elite: $109.99/month
- Max: $399.99/month
3. QuickReply
QuickReply is a robust WhatsApp marketing app designed to automate customer interactions and personalize campaigns. With its user-friendly interface and seamless Shopify integration, it simplifies campaign management, boosts engagement, and drives sales. QuickReply helps you manage tasks efficiently, saving time and effort.
Shopify rating: 4.8
Key features
- Shopify integration for seamless campaign management directly from the platform.
- Automated responses to customer inquiries for improved satisfaction and efficiency.
- Advanced customer segmentation for targeted messaging and better engagement.
- Support for broadcast messages to announce new products, discounts, and updates to a wide audience.
- Compliance with WhatsApp messaging standards to avoid potential penalties and ensure effective communication.
Pros and Cons
Pros
✅ User-friendly and easy-to-use dashboard.
✅ Shopify integrates seamlessly.
✅ Automated responses.
✅ Reduced manual intervention.
✅ Good for customer engagement and conversion.
Cons
❌ Supports only WhatsApp marketing; other communication channels are not part of the kit.
❌ Can get a bit configuring with custom automation.
Pricing
QuickReply has multiple pricing plans, ensuring that it stays within reach of a small-scale or large-scale business that uses Shopify stores.
- Starter: $59 per month
- Standard: $169 per month
- Plus: $329 per month
4. DelightChat
DelightChat is a comprehensive customer support and WhatsApp marketing app designed for Shopify stores. It centralizes customer requests—whether via WhatsApp, email, or social media—ensuring no query is missed. Seamlessly integrated with Shopify, DelightChat allows you to configure targeted WhatsApp marketing campaigns and access in-depth analytics for optimal performance.
Shopify rating: 4.9
Key features
- Centralize communication by managing WhatsApp, email, and social media messages from one platform.
- Seamlessly integrated with Shopify for instant access to customer details and order history, enhancing support personalization.
- Automate follow-up messages and abandoned cart reminders to recover lost sales and improve customer experience.
- Advanced analytics to track campaign performance and gain insights for optimizing your marketing strategy.
- Easy-to-use drag-and-drop builder for creating and customizing campaigns aligned with your brand’s vision and goals.
Pros and Cons
Pros
✅ Bundles the customer service power with WhatsApp marketing to reach customers.
✅ Highly rated for ease-of-use intuitive interface.
✅ It offers powerful automation ability, meaning less workforce will be needed to work manually.
Cons
❌ Its expensive top-end plans could scare away small businesses.
❌ Some advanced features could put some learning curve on.
Pricing
DelightChat offers scalable pricing that caters to businesses of any size and requirement.
- Startup – $49 per month
- Scale – $99 per month
- Growth – $299 per month
5. Wati
Wati is a robust WhatsApp marketing platform that enables Shopify merchants to engage customers and automate marketing via WhatsApp. It facilitates personalized communication, boosting brand loyalty and sales. With seamless Shopify integration, you can effortlessly manage customer interactions and campaigns directly from your Shopify dashboard, unlocking endless possibilities.
Shopify rating: 4.4
Key features
- Simple Shopify integration for managing and analyzing WhatsApp campaigns directly from your store.
- Automated messaging for order confirmations, shipping updates, and abandoned cart recovery.
- Multi-agent support for handling customer queries with multiple team members.
- Mass-customized bulk messaging to promote and share updates with your audience.
- Targeted messaging based on collected customer data for relevant, personalized communication.
Pros and Cons
Pros
✅ This can be easily set up and used without technical expertise.
✅ It gets into a detailed level of campaigns and customer interaction.
Cons
❌ Most users say that templates and workflow options are not customizable to what one desires.
❌ Pricing is fantastic; it’s just a bit expensive for small firms running on razor-thin budgets.
Pricing
Wati offers tiered pricing to support businesses of all sizes.
- Growth: $24 per month
- Pro: $54 per month
- Business: $161 per month
6. Aisensy
Aisensy is a robust WhatsApp marketing app designed for Shopify stores, streamlining customer communication. It allows store owners to automate and personalize WhatsApp messages for customer engagement, abandoned cart recovery, and sales growth. With powerful integrations directly within Shopify, Aisensy offers a seamless and natural experience, making marketing hands-free yet effective.
Shopify rating: 1.0
Key features
- Deep Shopify integration for seamless syncing of customer data with your campaigns.
- Auto-generated real-time notifications for order confirmations, shipping details, and purchase updates.
- Customer segmentation based on shopping behavior for personalized marketing.
- In-depth analytics to track, analyze, and optimize WhatsApp marketing campaigns.
- Zero-coding setup for easy configuration, no technical expertise required.
Pros and Cons
Pros
✅ Available at a price that is pocket-friendly to both small and medium-scale businesses.
✅ Has a reputation in the industry for best-in-class customer service and support.
Cons
❌ Sometimes, there can be a problem with restricted features because a few high-end features can be accessed only in a high-tier plan.
❌ Lesser pre-built message templates will not support an ample amount of pre-built templates.
Pricing
Aisensy is coming out with a very flexible price, depending on the requirements of a business.
- Basic – $12/month
- Pro – $28/month
- Enterprise – Custom
7. Gallabox
Gallabox is a new WhatsApp marketing platform designed to enhance customer interactions for Shopify stores. It blends automation with personal conversations, making it ideal for electronics stores aiming to deliver a superior customer experience. Gallabox enables you to create interactive flows, manage inquiries, send order updates, and run promotional campaigns—all from a straightforward interface integrated with your Shopify backend.
Shopify rating: 3.6
Key features
- Native Shopify integration for seamless single-pane management.
- Automated chat workflows for 24/7 customer support.
- Real-time campaign and customer analytics for performance tracking.
- Efficient bulk messaging to large audiences.
- In-built CRM for managing and segmenting customer data.
Pros and Cons
Pros
✅ Efficient customer support powered by automated workflows.
✅ Deep analytics that would help users make data-driven decisions.
Cons
❌ New users have a steep learning curve.
❌ Not great settings for advanced users.
Pricing
Gallabox operates a tiered pricing model, which is best for businesses of all sizes, from small to large.
- Growth: $28 per month
- Scale: $57 per month
- Pro: $95 per month
8. Doubletick
Doubletick is an all-in-one WhatsApp marketing app tailored for Shopify users. It simplifies bulk messaging, automates replies, and ensures instant delivery of customer inquiries, seamlessly syncing with your Shopify store. Designed for businesses looking to deepen customer relationships, Doubletick is both user-friendly and advanced, making it a go-to solution for scaling your WhatsApp marketing strategy.
Shopify rating: 2.5
Key features
- Customizable templates for reaching a wide audience.
- Automation tools for instant replies and follow-ups.
- Real-time order tracking to keep customers informed and satisfied.
- In-depth analytics for optimizing campaigns and making data-driven decisions.
- 100% GDPR-compliant, ensuring customer data privacy and security.
Pros and Cons
Pros
✅ Easy setup; integrates effortlessly with Shopify.
✅ Great automation for effortless and time-saving communication.
Cons
❌ Advanced campaign customization is limited.
❌ Few extra plugins are needed for some features.
Pricing
Doublekick has variable pricing, catering to businesses of all sizes and needs.
- Starter: $51/month
- Pro: $71/month
- Enterprise: Custom
9. Trengo
Trengo integrates WhatsApp’s marketing features directly into your Shopify store. Easily share product information, in-store contacts, and personalized messages, while automating responses for quick, efficient customer support. By engaging customers on WhatsApp, Trengo boosts satisfaction and fosters meaningful interactions.
Shopify rating: Unavailable
Key features
- Native Shopify integration aggregates customer conversations into one central workspace.
- Automated WhatsApp responses for quicker, easier customer engagement.
- Unified inbox for managing all interactions across channels, saving time and boosting efficiency.
- Enhance interactions with rich media messages, including images and videos, for more dynamic relationships.
Pros and Cons
Pros
✅ Mid-sized businesses looking to centralize communication.
✅ Good engagement with the in-app chat for WhatsApp.
Cons
❌ Could prove to be a great learning curve in adjusting and using all features.
❌ Boundaries in what is available in the functions of WhatsApp and other messaging apps and do not go beyond any tool available for marketing.
Pricing
Trengo is flexibly priced, and offers several options based on the number of users and channels that would be needed.
- Essentials: $110/5 users per month
- Boost: $165/5 users per month
- Pro: $275/5 users per month
10. Brevo
Brevo is another WhatsApp marketing app for Shopify stores that can help store owners communicate with customers in a very personalized way using the WhatsApp Business API. It enables sending automated messages, from order confirmation to promotional offers, making marketing a breeze.
Shopify rating: Unavailable
Key features
- User-friendly WhatsApp messaging for seamless customer interactions.
- Automated marketing workflows directly within WhatsApp for consistent and efficient campaigns.
- In-depth analytics to monitor and optimize your WhatsApp marketing strategies.
- Intuitive drag-and-drop editor for easy and customized message creation.
Pros and Cons
Pros
✅ A Whole Marketing Solution with the Inbuilt WhatsApp.
✅ Open to leads To broad prospects with advanced automation.
Cons
❌ Best for businesses, a multi-channel marketing platform will be needed.
❌ Some of the advanced features may require more investment.
Pricing
Brevo provides multiple plans based on the diversified needs of a business segment. The pricing plans include a set of free and premium:
- Free: $0/mo
- Starter: $7/mo
- Business: $16/mo
- Enterprise: Custom
Conclusion
While selecting a Shopify WhatsApp Marketing App, ensure it caters as closely as possible to your brand’s needs: marketing, sales, or customer support. Also, ensure the app will grow with your business as and when required. It should remain robust in its features and solutions to cater to all your changing needs and integration requirements.
Are you having trouble selecting the right app or creating high-converting WhatsApp campaigns? Connect with us today.
